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Edgware Privacy

This Privacy Policy explains how Edgware Vehicle Hire Services (we, us or our) collects, uses, stores and discloses personal information you provide when you use our website or hire our vehicles. It sets out the types of information we handle, the reasons for processing it and the options you have about your personal data. If you have questions about this policy, please contact our data protection team via the details on the Contact page.

1. Information Collected by Edgware

Edgware collects and processes several types of personal information, including:

2. How Edgware Uses Your Information

Edgware uses your personal information for the following purposes:

  • Edgware Service (Contract Performance):
    • Processing and managing your vehicle rental bookings and agreements for Edgware. Confirming your identity and checking you meet Edgware's rental criteria. Coordinating vehicle collection and return procedures. Processing payments and administering deposits and charges.
  • Edgware Customer Communication (Legitimate Interest/Contract Performance):
    • Sending booking confirmations, updates, and important rental information for Edgware. Responding to your inquiries and providing customer support for Edgware rentals. Notifying you of changes to Edgware services or policies.
  • Edgware Marketing (Consent/Legitimate Interest):
    • Sending promotional offers, newsletters and service updates where you consent or Edgware has a legitimate interest. You can opt out at any time.
  • Edgware Improvement (Legitimate Interest):
    • Analyzing Edgware website usage to improve user experience and functionality. Conducting research to improve Edgware vehicle fleet and services.
  • Edgware Compliance (Statutory Requirement):
    • Complying with Edgware legal, regulatory, and tax requirements. Preventing fraud and maintaining platform security. Resolving disputes and enforcing Edgware terms and conditions.

3. Data Sharing

Edgware may share your personal information with:

  • Edgware Partners: Third-party companies that help Edgware deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually required to safeguard your data.

Edgware does not sell your personal data to third parties for marketing purposes.

4. Edgware Data Security

Edgware implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Nonetheless, no internet transmission or electronic storage method is completely secure. Edgware cannot guarantee absolute security.

5. Edgware Retention

Edgware keeps your personal information only for as long as needed to fulfill the purposes for which it was collected, including meeting legal, accounting or reporting requirements. Retention periods vary by the type of information and the context in which it is processed.

6. Your Rights at Edgware

Under UK data protection law, Edgware users have these rights:

  • Right to Access: Request a copy of the personal information Edgware holds about you.

To exercise these rights, please contact Edgware using the details below.

7. Cookies and Analytics

Edgware's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and present relevant content. You can manage your cookie preferences through your browser settings.

8. Edgware Policy Updates

Edgware may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Edgware

For questions about this Privacy Policy or Edgware's data practices, please contact Edgware:

Edgware Vehicle Hire Services
Station Road, Edgware HA8 7AL, United Kingdom
Telephone:: 020 8168 1052
Email:: Your Trusted Choice for Edgware Cars